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Lt. Calley

What’s the Right Way to Apologize When You Screw Up?

August 26, 2009

Screw-ups. We all have ‘em. With friends, family, and yes, with our commercial writing clients. But, how you deal with it can be far more important than the screw-up itself. This subject may be a bit off the mainstream of commercial writing, but thought it was worth knocking around, and certainly has relevance for our [...]

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