Posts tagged as:

freelance commercial writers

Take a Customer Service Lesson from this Amazing Company…

February 2, 2012

So, check this out… I few months back, I finally got around to returning a pair of sweatpants to Lands’ End that I’d bought a few years back to exchange for a new pair. They’d lost their elasticity in the waist, which made them droopy and draggy. And hey, when you’re a work-at-home commercial writer, [...]

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Might This Guy’s Process Win You More – and More Loyal – Clients?

January 6, 2011

Had a chat recently with a commercial freelancer with whom I had a long-term mentoring relationship last year. Our goal was to give his business-building efforts some serious structure and discipline (i.e., regular cold calling and ongoing follow-up), as he ramped up a former part-time commercial copywriting practice to full-time and operational.
As of late [...]

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Ever Had a Client Expect You to Take Out an Insurance Policy?

March 11, 2009

Got an interesting though somewhat disturbing email a few days ago from a commercial freelancer. She wrote:
I wanted to get in touch because I have a concern that’s starting to affect my commercial writing business, and others will likely be coming up against this more frequently as well. In the past six weeks, I [...]

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