PB NOTE: I’m delighted to have Jennifer Mattern as our first guest blogger in this go-round (AND to have this piece be part of her virtual blog tour). Jennifer, the founder of the critically acclaimed AllFreelanceWriting blog, is a consummate freelance professional and someone with a wealth of knowledge and experience in all aspects of freelancing and freelance business-building.
In this piece, she shares a great story that encapsulates any commercial writer’s ultimate scenario: clients finding them, not the other way around. Hence the term “query-free freelancing.” And don’t get hung up on the term “query” – which, yes, is usually associated with magazine writing. Here, she simply means it as any contact made directly to a prospect. Thanks again, Jenn, and take it away!
**************** Build Your Own Demand!
Query-free freelancing means, first and foremost, building demand for your services – not waiting around hoping clients are going to find you. I’d like to share a story about how I not only did that, but how I created demand in a relatively new market at the time by identifying a need and choosing to fill it.
(NOTE: If querying works well for you, then stick to it. But understand it’s not the only way to land lucrative commercial writing gigs. To put yourself in a position where prospects find you, not the reverse, you build demand and increase your visibility. Most freelance professionals I know get at least some gigs this way. I chose to build a career on it. And despite the common “you have to pitch, pitch, pitch” thoughts, I’ve never hurt for work since going query-free.)
I ran a music PR firm. I worked with clients throughout my region. It’s an industry where everyone knows everyone else in the local scene, so word spreads. We had a few well-known publicists in the area so I needed a way to stand out. I knew I needed to increase my visibility if I was going to create greater natural demand for my work, so I launched an indie music webzine. After a while, I turned to a webmaster forum to ask for advice on improving the site.
Identifying the Needs of a New Market
As I spent time there learning and improving my own site, discussions cropped up among the online business owners. They were interested in press release writing but didn’t understand it. The few press release writing jobs advertised in the community were picked up by generic Web content writers (the “Sure, I’ll write you over-hyped, keyword-stuffed garbage content for $10 and throw it into a press release template” kind of writers).
There was a need for better information. I took part in press release discussions there, trying to educate the market about how to use them more effectively. I emphasized focusing on real coverage and exposure over blatant links and how that could actually do more to help their SEO efforts too. Interest quickly spread within that group about press releases (not just in that community, but all over the Web due to the growth of distribution sites like PRWeb).
Because I stepped into that market, building my visibility and authority status early on, the work flowed in naturally, even though I charged much higher rates than most that started targeting the market. That played a role in my move from music PR to online PR for a wider variety of clients, and even now that I’m solely a full-time writer it doesn’t stop. That’s what happens when you build a platform, build visibility, and build a strong professional network — the building blocks of a query-free career.
Plenty of Opportunities Still Exist
It’s something you can do too. Let’s say you’re a sales letter writer. It doesn’t matter how many other sales letter writers are out there. All that matters is how many competitors are focusing on the same target market in the same places. Not all people looking to hire a sales letter writer fall into the same market group. You may find client groups that have a demand for the service but who aren’t being exposed to qualified writers. They’re itching to find someone like you, but no one’s making it easy enough on them. Step in and fill the void.
What have you done to build your professional platform as a commercial freelancer?
Have you ever landed gigs without directly pitching prospects — where they came to you? How did you get those gigs?
Contributing to a larger community is how to show prospects you know your stuff and are competent at what you do. How might you be able to increase that interaction (and sharing) to demonstrate your own authority status within your specialty area?
Or if you’ve done so successfully, what’s worked best for you so far?
About Jennifer Mattern
Jennifer Mattern is a freelance business writer and professional blogger who writes about freelance writing, social media, indie publishing, and small business. She also publishes e-books for freelance writers and is scheduled to publish her first nonfiction book, The Query-Free Freelancer, next year.
Want to be a guest blogger on The Well-Fed Writer Blog? I welcome your contribution to the Well-Fed writing community! Check out the guidelines here.
Okay, so I tried this waaaaaaay back when, shortly after the blog’s launch – asking for guest posts. Got a few submissions from my fellow commercial freelancers, but after a while, things sort of fizzled out. And yours truly had to load that big blog burden back on my shoulders. I know, get out your violins, right? 😉
But seriously, I’d like to revisit this idea. Why? Because over the past three years (almost to the day – we launched on 3/30/08), we’ve developed a pretty extraordinary commercial writing “master mind” here. I’m happy to say, this blog has made its mark in that time, and has enjoyed great participation, with an average of ~25 comments per post! Compared with typical copywriting blogs, that’s a smokin’ number. So, thanks to all of you!
I’ve kept the blog frequency low: about twice monthly (heck, it usually takes 7-10 days to work through the commentary on any given post). That said, I’d love to start posting weekly, and to do that, I really need your help.
After all, The Well-Fed Writer approach has always been collaborative. My books, ezine, knowledgebase, the new Partner Pantry, and yes the blog, wouldn’t have been possible without the countless stories, insights, inquiries and experiences from commercial writers across the country and the globe. I’m just one guy, with one limited set of commercial copywriting experiences. What could you share?
Perhaps a prospecting strategy that’s borne some serious fruit over the years?
An unusual market (if you’re willing to reveal it)?
A particularly great success story – with a lesson attached?
A fabulous tip that’s made you more efficient, better networked or more profitable?
An insight into the business that’s made a huge difference for you?
Anything else to share that can help commercial writers make more money, have greater professional fulfillment, or enjoy a higher quality of life?
And keep in mind, you don’t have to be a seasoned freelance copywriting veteran. Had an experience that taught you something and enhanced your career in some way – something that others would benefit from? I don’t care if you started your commercial freelancing career a few months ago; let’s hear it!
Guest posts should be 400-800 words. And you know our drill: real-world stories and experiences are best. And of course, please include questions at the end to turn it into a subject with “legs” – one that can spawn a rich discussion.
What’s in it for you? Besides the warm fuzzy feeling you’ll get from helping your fellow commercial freelancers? Not enough? How about raising your profile in the eyes of your peers? More? Geez, tough crowd… 😉
Seriously, if you’ve got a book, ebook, ezine, report, program, service, blog or web site you want to promote, I welcome your promo copy at the end of the piece.
The first three years have been fabulous – yielding a mighty impressive body of work covering subjects across the commercial writing spectrum. I’d love to see where we can take it during the next three years, and beyond.
Got a blog post idea? Post the particulars here, as a comment, or email me at peter at wellfedwriter dot com.
I just got off the phone with one of my favorite commercial writing clients – someone who embodies what I like about most of my clients: she always thinks of me first when writing comes up (who wouldn’t love that?); values my contributions; respects me and my process; gives me enough time, attention, and input to do my job well; never balks at my project bids, and makes sure I get paid promptly.
And yes, most of my clients over the years have been like her. Sure, even the greatest client has their quirks and minuses. After all, we’re still dealing with human beings here. One is hard to reach and often doesn’t return calls. Another can be a bit of a micro-manager, though backs down graciously when it’s gently pointed out. Yet another may be a little scattered in meetings. But, all in all, small stuff.
So, needless to say, I was a bit taken aback by an email I got recently from a budding commercial writer recently, discouraged about this commercial writing field of ours. Based on what he’d read on the blog, he wrote:
“The message I get is more or less as follows: “Yes, you can make great money, there’s plenty of work, but most of your clients will suck – kind of like the so-called ‘colleagues’ you have if you’re employed full time.”
Hmmmm. Never really considered that the blog was presenting, perhaps, a skewed perspective of our business. Though, as I explained to him, by definition, the blog addresses issues and challenges common to commercial freelancers, and as such, often focuses on the “problem children” amongst our clients. After all, people don’t need much help dealing with ideal clients, or all the things that go right.
Yet, the blog’s often-necessary focus isn’t The Story of the copywriting field. At least, it’s not been mine. And in the relatively rare cases when my commercial copywriting clients haven’t fit the above description, some haven’t hired writers before, and perhaps I’ve failed to communicate properly, or clearly outline terms and expectations. Sure, we’ve all had a few jerks, but for me anyway, those types have absolutely been the exception, not the rule.
The fact that, overwhelmingly, I’ve had good clients, is largely a function of this commercial freelancing field of ours. Assuming you’re targeting the right prospects, you’ll be landing a higher-caliber breed of client (than say, the clients I often hear about from my magazine-writer friends), and that’ll yield good client experiences.
Case in point: in my 18+ years as a copywriter, I’ve never once been stiffed by a client. Not ever. And I can count the slow-pay episodes on the fingers of one hand. I’d challenge any non-commercial writers to make the same claims. We’re just dealing with a better class of client (or probably more to the point: corporations have healthier budgets than publications do, which makes payment challenges a non-issue).
So, who are the right prospects? They’re professional, busy, high performing and exacting. They intimately understand the difference that professional copywriting can make in their messaging, their value proposition, and ultimately, their bottom line. They have the resources to invest, and – this is key – for them, the right outcome trumps price. And when you find them, this business can be a lot of fun.
And yes, I DO know that when you’re starting out, sometimes you have to put up with more…stuff (though still less than other writing avenues) than later on. But if you’re in that place, know that as you become more established, the quality of your clients will rise – mainly because, at that point, you can afford to cut some loose.
So, I want to hear your stories of great clients – to underscore that they’re the norm, not the anomaly. I want to hear about those people who make this business worthwhile, challenging (in a good way), enjoyable, and rewarding – both creatively and financially (okay, we don’t always get creative fulfillment, but I’ve found it happens far more than the uninitiated might imagine…).
If your situation is similar to mine, good for you. If, however, most of your clients make you crazy; don’t give you the respect and consideration you deserve; haggle over fees and need repeated reminders to take care of invoices, know that that’s not typical. AND, it might be time to consider a phased “house-cleaning.”
Tell us about your favorite client(s). What do you like about them?
Do you have a favorite “Clients-Behaving-Wonderfully” story?
Do most of your clients fall into the “good-guy” category?
If so, how did (do) you make sure that’s the case?